Privacy Policy
This Privacy Policy explains how RankNova AI collects, uses, stores, and protects information when you use our website and services.
Last updated: July 24, 2026
1. Information We Collect
We may collect information that you provide directly, including your name, email address, account details, support messages, and information submitted through forms.
We may also collect technical and usage information such as browser type, device information, IP address, pages visited, feature usage, approximate location, and diagnostic data.
2. Account and Subscription Information
When you create an account or purchase a subscription, we may process account identifiers, billing status, subscription plan, transaction references, and related records.
Payment card details are generally processed by third-party payment providers and are not stored directly by RankNova AI.
3. How We Use Information
We may use information to:
- Provide, operate, and maintain RankNova AI.
- Create and manage user accounts.
- Process subscriptions and billing requests.
- Improve performance, security, and user experience.
- Respond to support and legal requests.
- Detect fraud, abuse, and unauthorized activity.
- Send service-related communications.
4. AI Inputs and Generated Content
Information submitted to AI features may be processed to generate requested outputs and operate the service. Users should avoid submitting confidential, sensitive, or legally restricted information unless they are authorized to do so.
We may retain limited technical records related to AI usage for security, troubleshooting, and service improvement, subject to applicable law and our internal policies.
5. Cookies and Similar Technologies
We may use cookies, local storage, analytics tools, and similar technologies to keep users signed in, remember preferences, understand website usage, and improve functionality.
You can control cookies through your browser settings. Disabling certain cookies may affect some features.
6. How We Share Information
We may share limited information with trusted service providers that help us operate the website, process payments, host data, provide analytics, deliver email, and maintain security.
We may also disclose information when required by law, to protect rights and safety, or in connection with a merger, acquisition, financing, or sale of assets.
7. Data Retention
We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
Retention periods may vary depending on the type of information and the reason it is processed.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.
No online system is completely secure, so we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding your personal information.
You may also have the right to withdraw consent or submit a complaint to a relevant data protection authority.
10. Children’s Privacy
RankNova AI is not directed to children under the minimum legal age required in their jurisdiction. We do not knowingly collect personal information from children where prohibited by law.
11. International Data Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international data transfers.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties.
13. Changes to This Policy
We may update this Privacy Policy when our services, technology, or legal obligations change. The revised policy will be posted on this page with an updated date.
14. Contact Us
For privacy questions or requests, contact RankNova AI Support.
Email: support@ranknova-ai.com
Website: ranknova-ai.com
